Instant Privacy Policy

At Instant Casino, we are committed to protecting the privacy and personal data of every player who visits or registers on our platform. This Instant Privacy Policy explains how we collect, use, store and protect your information when you access Instant Casino.com, use our mobile browser platform, place bets, request withdrawals or contact our support team. By using casino Instant services, you agree to the practices described below.

Who We Are

Our services are operated by 3-102-937894 Limitada, registered in San José, Costa Rica, together with our payment agent S.I.L.V.E.R. Veil Group LTD, registered in Larnaca, Cyprus, and our co-operator Axenora Strategic Services N.V., registered in Willemstad, Curaçao. We operate under licenses issued by the Tobique Gaming Commission (License No. 0000163) and hold an additional authorization from the Curaçao Gaming Control Board (OGL/2024/1788/1030), also referenced under Gaming Services Provider N.V. When you use Instant Casino, you engage with a licensed and regulated operator committed to responsible data handling.

Information We Collect

We collect personal information necessary to provide instant casino games, process instant casino withdrawal requests, and maintain a secure gaming environment. The categories of data we gather include:

  • Registration details such as your name, date of birth, email address and phone number when you complete instant casino login and account creation
  • Identity and address verification documents required for instant casino KYC checks
  • Financial information related to deposits, withdrawals, and the payment methods you choose, including card details, e-wallet data or cryptocurrency wallet addresses used for instant casino crypto transactions
  • Gameplay data, including wagering history, bonus usage, session duration and preferences across our instant casino games library
  • Technical data such as IP address, device type, browser information and geolocation, used to detect restricted jurisdictions and prevent VPN or proxy access
  • Customer support communications, including messages sent via live chat or to support@Instant Casino.com
  • Marketing preferences and communication history related to instant casino bonus offers and promotions

Automated Data Collection and Cookies

We use cookies and similar tracking technologies to remember your preferences, keep you signed in, and analyse how you interact with our instant casino site. Cookies also help us detect fraudulent activity, personalise your experience, and measure the performance of our instant casino app and website. You may adjust cookie settings through your browser, though disabling certain cookies may limit access to some features of Instant Casino.

How We Use Your Information

We use the data we collect to operate, secure and improve our services. Specifically, we use your information to:

  • Verify your identity and age before granting access to instant casino games and processing withdrawals
  • Process deposits and payouts through our supported payment methods, including Visa, Mastercard, Apple Pay, Google Pay, Interac, Open Banking, and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Cardano, Bitcoin Cash and Tether
  • Detect and prevent fraud, money laundering, multi-accounting and other prohibited activity
  • Communicate with you regarding your account, transactions, and instant casino support requests
  • Deliver personalised promotions, VIP Club benefits, cashback offers and instant casino bonus communications where you have opted in
  • Comply with legal, regulatory and licensing obligations under Costa Rican and Curaçao law

KYC and Identity Verification

As part of our regulatory obligations, we require identity verification before allowing significant withdrawals or continued account access. Our instant casino KYC process is automated in most cases and typically completes within a few minutes to one hour. We may request government-issued identification, proof of address, or payment method ownership documentation. Failure to complete verification may result in withheld withdrawals or account restrictions.

How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Payment providers and banking partners to process transactions across our supported deposit and withdrawal methods
  • Regulatory authorities, including the Tobique Gaming Commission and Curaçao Gaming Control Board, upon lawful request
  • Game providers such as Evolution, Pragmatic Play, NetEnt and others, solely to facilitate gameplay and prevent fraud
  • Fraud prevention and identity verification services to confirm KYC compliance
  • Our affiliate and marketing partners, where you have consented to promotional communications through the instant casino affiliate program
  • Law enforcement agencies where required to comply with applicable law

Data Security

We implement industry-standard technical and organisational measures to protect your data, including encryption, secure servers, and restricted internal access controls. While we take extensive precautions, no online system is completely immune to risk, and we encourage you to use strong passwords and avoid sharing your login credentials.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including regulatory recordkeeping obligations. Following account closure, certain transactional and identity data may be retained for a period required by our licensing authorities before secure deletion.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, subject to legal retention requirements
  • Withdraw consent to marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, you can contact instant casino support directly through live chat or by emailing support@Instant Casino.com.

International Data Transfers

As we operate internationally, your data may be processed in countries outside your country of residence, including Costa Rica, Cyprus and Curaçao. Where data is transferred internationally, we take reasonable steps to ensure it receives an adequate level of protection consistent with this policy.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries, and we use IP monitoring and geolocation tools to enforce these restrictions. The use of VPNs, proxies or other location-masking tools to circumvent these restrictions is strictly prohibited and may result in account suspension.

Children's Privacy

Instant Casino services are strictly limited to individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and any accounts found to belong to underage individuals will be closed immediately.

Changes to This Policy

We may update this Instant Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Continued use of our services after any update constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, or wish to exercise any privacy rights, please reach out to our team through 24/7 live chat or via email at support@Instant Casino.com. We are here to ensure your experience with Instant Casino remains safe, transparent and secure.